Knowledge Services Management Organizing Around Internal Markets /

This book examines the transformation of the traditional workplace and responds to the demand for fresh approaches to the challenges faced by managers in designing knowledge services. Rapid technological development and changing economic conditions have asserted significant influence on the work lan...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριοι συγγραφείς: Mills, Peter K. (Συγγραφέας), Snyder, Kevin M. (Συγγραφέας)
Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Boston, MA : Springer US, 2009.
Σειρά:Service Science: Research and Innovations in the Service Economy,
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
Πίνακας περιεχομένων:
  • Defining Competitive Advantage in Knowledge Services
  • Understanding The Logic Of Knowledge Service Sustainability: Customer Alliances
  • Building Advantage: Managing Customer Alliances By Professional Distance
  • Building Knowledge Advantage: Internal Market Imperatives
  • Building Advantage: Management By Mistrust In Controlling Empowered Proventure Workers
  • Building Advantage: Designing The Right Structure For Knowledge Services
  • The Internal Promotion Of Ideas
  • Conclusion.