Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century IFIP TC8 WG8.2 International Working Conference August 10–13, 2008, Toronto, Ontario, Canada /

International Federation for Information Processing The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
Άλλοι συγγραφείς: Barrett, Michael (Επιμελητής έκδοσης), Davidson, Elizabeth (Επιμελητής έκδοσης), Middleton, Catherine (Επιμελητής έκδοσης), DeGross, Janice I. (Επιμελητής έκδοσης)
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Boston, MA : Springer US, 2008.
Σειρά:IFIP — The International Federation for Information Processing, 267
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
Πίνακας περιεχομένων:
  • Conceptualizing and Theorizing about IT-Enabled Services
  • Exploring the Diversity of Service Worlds in the Service Economy
  • ICTs and Global Working in a Non-Flat World
  • Exploring the Influence of Socio-Emotional Factors on Knowledge Management Practices: A Case Study
  • Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study
  • Service System Innovation
  • Rhizomatic Informatics: The Case of Ivy University
  • The Influence of Subgroup Dynamics on Knowledge Coordination in Distributed Software Development Teams: A Transactive Memory System and Group Faultline Perspective
  • The Service Behind the Service: Sensegiving in the Service Economy
  • IT-Enabled Services in Industry Settings
  • Possibilities and Challenges of Transition to Ambulant Health Service Delivery with ICT Support in Psychiatry
  • Transforming Work Practices in a Complex Environment
  • Virtuality and Non-Virtuality in Remote Stock Trading
  • Bazaar by Design: Managing Interfirm Exchanges in an Open Source Service Network
  • Emerging Technologies in the Service Sector: An Early Exploration of Item-Level RFID on the Fashion Sales Floor
  • The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate
  • IT-Enabled Change in Public Sector Services
  • E-Government and Changes in the Public Sector: The Case of Greece
  • Bandwithing Together: Municipalities as Service Providers in a Policy Environment
  • Analyzing Public Open Source Policy: The Case Study of Venezuela
  • Co-Orienting the Object: An Activity-Theoretical Analysis of the UK’s National Program for Information Technology
  • A Multivocal and Multilevel Institutionalist Perspective to Analyze Information Technology-Enabled Change in the Public Service in Africa
  • Outsourcing and Globalization of IT Services
  • Legitimacy Management and Trust in Offshoring Information Technology Services
  • Information Technology Outsourcing in the Service Economy: Client Maturity and Knowledge/Power Asymmetries
  • How Information Systems Providers Develop and Manage Expertise and Leverage Their Client Relationships for Competitive Advantage
  • Mind the Gap! Understanding Knowledge in Global Software Teams
  • Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India
  • Panels
  • Turning Products into Services and Services into Products: Contradictory Implications of Information Technology in the Service Economy
  • Information Systems and the Service Economy: A Multidimensional Perspective
  • The Servicitization of Peer Production: Reflections on the Open Source Software Experience
  • eHealth: Redefining Health Care in the Light of Technology
  • Workshop Paper Contributions
  • The Information Services View
  • An Epistemology of Organizational Emergence: The Tripartite Domains of Organizational Discourse and the Servitization of IBM
  • Organizational Learning in Health Care: Situating Free and Open Source Software
  • Understanding the Exchange Intention of an Individual Blogger
  • Toward Understanding the Capability Cycle of Software Process Improvement: A Case Study of a Software Service Company
  • A Case Study Approach to Examining Service Information Requirements.