Information and Management Systems for Product Customization

• Main Authors: Blecker, Thorsten (Author), Friedrich, Gerhard (Author), Kaluza, Bernd (Author), Abdelkafi, Nizar (Author), Kreutler, Gerold (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Boston, MA : Springer US, 2005.
• Series: Integrated Series in Information Systems, 7
• Subjects: Business.; Management.; Production management.; Operations research.; Decision making.; Information technology.; Business > Data processing.; Computers.; Industrial engineering.; Production engineering.; Business and Management.; Operations Management.; Operation Research/Decision Theory.; Industrial and Production Engineering.; IT in Business.; Information Systems and Communication Service.

In today’s competitive environment, manufacturing and service companies are intensifying their customization processes. Customization means companies must meet the challenge of providing individualized products and services, without introducing high costs. Therefore, companies must address both cust...

Table of Contents:

• Fundamentals of Product Customization
• Product Customization: Theoretical Basics
• Mass Customization and Complexity
• A Customers’ Needs Model for Mass Customization
• An IT Infrastructure for Effective and Efficient Product Customization
• Customer Oriented Interaction Systems
• A Multi-agent System for Coping with Variety Induced Complexity
• Implementation Scenarios of the Information Systems
• Concepts for Implementing an Efficient Product Customization
• Product Modularity in Mass Customization
• Key Metrics System Based Management Tool for Variety Steering and Complexity Evaluation
• Conclusions.