Optimizing Health: Improving the Value of Healthcare Delivery
Are our patients getting what they want for their health care money? Should we change anything to give our patients more of what they want? Do we even know what they want? When service delivery, patient expectations, and the bottom line are in conflict, quality generally suffers. But such conflict c...
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Boston, MA :
Springer US,
2006.
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| Online Access: | Full Text via HEAL-Link |
