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02192nam a22005415i 4500 |
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978-1-137-51200-0 |
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DE-He213 |
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20170701084552.0 |
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cr nn 008mamaa |
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170701s2012 xxu| s |||| 0|eng d |
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|a 9781137512000
|9 978-1-137-51200-0
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7 |
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|a 10.1007/978-1-137-51200-0
|2 doi
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|d GrThAP
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|a HD28-70
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|a KJC
|2 bicssc
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|a BUS041000
|2 bisacsh
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0 |
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|a 658.4092
|2 23
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|a Ingwer, Mark.
|e author.
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1 |
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|a Empathetic Marketing
|h [electronic resource] :
|b How to Satisfy the 6 Core Emotional Needs of Your Customers /
|c by Mark Ingwer.
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264 |
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1 |
|a New York :
|b Palgrave Macmillan US :
|b Imprint: Palgrave Macmillan,
|c 2012.
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300 |
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|a XIV, 235 p.
|b online resource.
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a text file
|b PDF
|2 rda
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|a With a revised understanding of the science and philosophy behind human needs, businesses will be better equipped to provide long-term satisfaction for their customers. Mark uncovers a framework that will help businesses identify human needs and incorporate this perspective into strategy, and then focuses each chapter on a specific emotional need.
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650 |
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|a Business.
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650 |
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0 |
|a Marketing.
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650 |
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0 |
|a Market research.
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650 |
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0 |
|a Public relations.
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650 |
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0 |
|a Leadership.
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650 |
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0 |
|a Operations research.
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650 |
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0 |
|a Decision making.
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650 |
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|a Community psychology.
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650 |
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|a Environmental psychology.
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650 |
1 |
4 |
|a Business and Management.
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650 |
2 |
4 |
|a Business Strategy/Leadership.
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650 |
2 |
4 |
|a Marketing.
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650 |
2 |
4 |
|a Operation Research/Decision Theory.
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650 |
2 |
4 |
|a Community and Environmental Psychology.
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650 |
2 |
4 |
|a Market Research/Competitive Intelligence.
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650 |
2 |
4 |
|a Corporate Communication/Public Relations.
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710 |
2 |
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|a SpringerLink (Online service)
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773 |
0 |
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|t Springer eBooks
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776 |
0 |
8 |
|i Printed edition:
|z 9780230340275
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856 |
4 |
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|u http://dx.doi.org/10.1007/978-1-137-51200-0
|z Full Text via HEAL-Link
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912 |
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|a ZDB-2-SBE
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950 |
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|a Business and Economics (Springer-11643)
|