Shaw, C., & Hamilton, R. (2016). The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level. Palgrave Macmillan UK : Imprint: Palgrave Macmillan.
Παραπομπή σε μορφή Chicago (17η εκδ.)Shaw, Colin, και Ryan Hamilton. The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level. London: Palgrave Macmillan UK : Imprint: Palgrave Macmillan, 2016.
Παραπομπή σε μορφή MLA (8th εκδ.)Shaw, Colin, και Ryan Hamilton. The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level. Palgrave Macmillan UK : Imprint: Palgrave Macmillan, 2016.
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