E-government and Public Sector Process Rebuilding Dilettantes, Wheel Barrows, and Diamonds /

• Main Author: Andersen, Kim Viborg (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Boston, MA : Springer US, 2005.
• Subjects: Computer science.; Information technology.; Business > Data processing.; Computer communication systems.; Management information systems.; Computer Science.; Management of Computing and Information Systems.; IT in Business.; Computer Communication Networks.; Computer Science, general.

E-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers. Through eleven chapters,...

Table of Contents:

• Presentation of the PPR-Model
• The Activity and Customer Centric Approach
• The Domains and Directions of IT Impacts
• Digital Wheelbarrows in Local Government
• E-Government Objectives, Means, and Reach
• The Organizational Membrane Penetrated by Mobile Technologies
• E-Procurement: The Improvement of Supporting and Strategic Operations
• Instrumental Digital Customer Involvement
• Evaluation of IT Applications
• Development of E-Government Applications
• Conclusion.