Παραπομπή σε μορφή APA (7η εκδ.)

Mathena, J., Yetter, A., & Hostetler, H. (2009). Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. Apress.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Mathena, Justin, Aaron Yetter, και Hoss Hostetler. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. Berkeley, CA: Apress, 2009.

Παραπομπή σε μορφή MLA (8th εκδ.)

Mathena, Justin, et al. Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management. Apress, 2009.