APA (7th ed.) Citation

Kostojohn, S., Johnson, M., & Paulen, B. (2011). CRM Fundamentals. Apress : Imprint: Apress.

Chicago Style (17th ed.) Citation

Kostojohn, Scott, Mathew Johnson, and Brian Paulen. CRM Fundamentals. Berkeley, CA: Apress : Imprint: Apress, 2011.

MLA (8th ed.) Citation

Kostojohn, Scott, et al. CRM Fundamentals. Apress : Imprint: Apress, 2011.

Warning: These citations may not always be 100% accurate.