How Organizations Remember Retaining Knowledge through Organizational Action /

• Main Author: O'Toole, Paddy (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: New York, NY : Springer New York, 2011.
• Series: Organizational Change and Innovation ; 2
• Subjects: Business.; Knowledge management.; Organization.; Planning.; Personnel management.; Business and Management.; Knowledge Management.; Human Resource Management.

How an organization works is largely a function of what it knows—i.e., the collective knowledge about all aspects of the enterprise, from competitive intelligence to formal systems and policies to the ways in which individuals solve problems and share their expertise. Organizational knowledge is not...

Table of Contents:

• 1 INTRODUCTION
• 2 KNOWING ABOUT KNOWLEDGE
• 3 DEVELOPING KNOWLEDGE RETENTION STRUCTURES
• 4 RETAINING KNOWLEDGE THROUGH COMMUNICATION
• 5 MANAGING KNOWLEDGE RETENTION STRUCTURES
• 6 HOW ORGANIZATIONS RETAIN KNOWLEDGE
• 7 THEORY AND IMPLICATIONS.