APA (7th ed.) Citation

SpringerLink (Online service), Demirkan, H., Spohrer, J. C., & Krishna, V. (2011). The Science of Service Systems. Springer US : Imprint: Springer.

Chicago Style (17th ed.) Citation

SpringerLink (Online service), Haluk Demirkan, James C. Spohrer, and Vikas Krishna. The Science of Service Systems. Boston, MA: Springer US : Imprint: Springer, 2011.

MLA (8th ed.) Citation

SpringerLink (Online service), et al. The Science of Service Systems. Springer US : Imprint: Springer, 2011.

Warning: These citations may not always be 100% accurate.