Emotional Engineering vol. 2

• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Άλλοι συγγραφείς: Fukuda, Shuichi (Επιμελητής έκδοσης)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: London : Springer London : Imprint: Springer, 2013.
• Θέματα: Engineering.; Graphic design.; Engineering design.; Engineering economics.; Engineering economy.; Engineering Design.; Engineering Economics, Organization, Logistics, Marketing.; Interaction Design.

In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering vol 2. describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention mo...