Kenyon, G. N., & Sen, K. C. (2015). The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions. Springer London : Imprint: Springer.
Chicago Style (17th ed.) CitationKenyon, George N., and Kabir C. Sen. The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions. London: Springer London : Imprint: Springer, 2015.
MLA (8th ed.) CitationKenyon, George N., and Kabir C. Sen. The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions. Springer London : Imprint: Springer, 2015.
Warning: These citations may not always be 100% accurate.
