Case Studies in Service Innovation

• Corporate Author: SpringerLink (Online service)
• Other Authors: Macaulay, Linda A. (Editor), Miles, Ian (Editor), Wilby, Jennifer (Editor), Tan, Yin Leng (Editor), Zhao, Liping (Editor), Theodoulidis, Babis (Editor)
• Format: Electronic eBook
• Language: English
• Published: New York, NY : Springer New York : Imprint: Springer, 2012.
• Series: Service Science: Research and Innovations in the Service Economy,
• Subjects: Business.; Management science.; Management.; Industrial management.; Information technology.; Business > Data processing.; Management information systems.; Computer science.; Business and Management.; Business and Management, general.; Management of Computing and Information Systems.; Innovation/Technology Management.; IT in Business.

Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a celebration of achievements with the intention of adding...