ITIL® 2011 At a Glance

ITIL® 2011 At a Glance

"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide ar...

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Bibliographic Details
Main Author: Long, John O. (Author)
Corporate Author: SpringerLink (Online service)
Format: Electronic eBook
Language:English
Published: New York, NY : Springer New York : Imprint: Springer, 2012.
Series:SpringerBriefs in Computer Science,
Subjects:
Computer science.
Management.
Industrial management.
Computers.
Management information systems.
Computer Science.
Models and Principles.
Management of Computing and Information Systems.
Innovation/Technology Management.
Online Access:Full Text via HEAL-Link

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Full Text via HEAL-Link

ΒΚΠ - Πατρα: ALFd

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Call Number: 330.01 BAU
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ΒΚΠ - Πατρα: BSC

Holdings details from ΒΚΠ - Πατρα: BSC
Call Number: 330.01 BAU
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