Building an Enterprise Chatbot Work with Protected Enterprise Data Using Open Source Frameworks /

• Main Authors: Singh, Abhishek (Author, http://id.loc.gov/vocabulary/relators/aut), Ramasubramanian, Karthik (http://id.loc.gov/vocabulary/relators/aut), Shivam, Shrey (http://id.loc.gov/vocabulary/relators/aut)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Berkeley, CA : Apress : Imprint: Apress, 2019.
• Edition: 1st ed. 2019.
• Subjects: Application software.; Java (Computer program language).; Machine learning.; Computer Applications.; Java.; Machine Learning.

Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This i...

Table of Contents:

• Chapter 1: Processes in the Banking and Insurance Industry
• Chapter 2: Identifying the Sources of Data
• Chapter 3: Mining Intents from the Data Sources
• Chapter 4: Building a Business Use-Case
• Chapter 5: Natural Language Processing (NLP)
• Chapter 6: Building Chatbots Using Popular Platforms
• Chapter 7: Chatbot Platforms
• Chapter 8: Chatbot Integration Mechanism
• Chapter 9: Deployment and Continuous Improvement Framework.