The IT Support Handbook A How-To Guide to Providing Effective Help and Support to IT Users /

• Main Author: Halsey, Mike (Author, http://id.loc.gov/vocabulary/relators/aut)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Berkeley, CA : Apress : Imprint: Apress, 2019.
• Edition: 1st ed. 2019.
• Subjects: Application software.; Microsoft software.; Microsoft .NET Framework.; Architecture, Computer.; Computer Applications.; Microsoft and .NET.; Computer System Implementation.

Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and ex...