Email and Commercial Correspondence A Guide to Professional English /

• Main Author: Wallwork, Adrian (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: New York, NY : Springer New York : Imprint: Springer, 2014.
• Series: Guides to Professional English
• Subjects: Business.; Success in business.; Careers.; Popular works.; Business and Management.; Careers in Business and Mangagement.; Popular Science, general.

If you write emails and letters as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of getting the desired reply to your emails in the shortest time possible. Some of the key guidelines covered include: Write meaningful subject...

Table of Contents:

• Email Addresses
• Subject Lines
• Initial Salutations
• Introductions and Final Salutations
• Making Requests
• Replying to Requests
• Chasing and Being Chased
• Reviewing Documents
• Ensuring Better Communication By Using a Soft Approach
• Recognizing Level of Formality
• Punctuation and Capitalization
• Sending Attachments
• Business Letters
• Planning and Structuring, Avoiding Mistakes in Your English
• Abbreviations, Acronyms and Smileys
• Useful Phrases: Generic
• Useful Phrases: Commercial.