Telephone and Helpdesk Skills A Guide to Professional English /
If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call. You will learn how to: prepare for a call both psychologically and from...
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| Format: | Electronic eBook |
| Language: | English |
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New York, NY :
Springer New York : Imprint: Springer,
2014.
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| Series: | Guides to Professional English
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| Online Access: | Full Text via HEAL-Link |
