SpringerLink (Online service), Kwan, S. K., Spohrer, J. C., & Sawatani, Y. (2016). Global Perspectives on Service Science: Japan. Springer New York : Imprint: Springer.
Chicago Style (17th ed.) CitationSpringerLink (Online service), Stephen K. Kwan, James C. Spohrer, and Yuriko Sawatani. Global Perspectives on Service Science: Japan. New York, NY: Springer New York : Imprint: Springer, 2016.
MLA (8th ed.) CitationSpringerLink (Online service), et al. Global Perspectives on Service Science: Japan. Springer New York : Imprint: Springer, 2016.
Warning: These citations may not always be 100% accurate.