SpringerLink (Online service), Sudweeks, F., Romm Livermore, C., & Oliver, D. (2009). Self-Service in the Internet Age: Expectations and Experiences. Springer London.
Chicago Style (17th ed.) CitationSpringerLink (Online service), Fay Sudweeks, Celia Romm Livermore, and David Oliver. Self-Service in the Internet Age: Expectations and Experiences. London: Springer London, 2009.
MLA (8th ed.) CitationSpringerLink (Online service), et al. Self-Service in the Internet Age: Expectations and Experiences. Springer London, 2009.
Warning: These citations may not always be 100% accurate.
