Introduction to Product/Service-System Design

• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Άλλοι συγγραφείς: Sakao, Tomohiko (Επιμελητής έκδοσης), Lindahl, Mattias (Επιμελητής έκδοσης)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: London : Springer London, 2009.
• Θέματα: Engineering.; Engineering design.; Industrial engineering.; Production engineering.; Manufacturing industries.; Machines.; Tools.; Engineering Design.; Industrial and Production Engineering.; Manufacturing, Machines, Tools.

 The growing need for companies to address service design, as well as product design, in an integrated manner is becoming increasingly important across a number of industries. Product/Service System (PSS) is a promising business model that companies can use to increase their sustainability in a mature economy. Introduction to Product/Service-System Design contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various theories developed in different countries and therefore accommodating diverse cultural differences from throughout Europe and Japan. Providing a useful overall guide to the state of the art in theory and practice, each chapter covers the cutting edge of a different methodology or practice. As any PSS design should, in principle, address the offering, the customer or user, and the provider, the book is arranged according to these three dimensions, providing detailed information on how to incorporate such themes into a working design. The book’s focus on design is also evident in the discussion of how to anticipate and utilise the various dynamics within each dimension. Introduction to Product/Service-System Design will help improve working processes and inspire creative thinking for the wide range of people involved in designing a PSS: designers, marketing professionals, sales staff, production engineers, and service engineers. It can also serve as a reference book for university students on advanced courses related to mechanical design, industrial marketing or economics, and production engineering. 

 Offering Dimension -- PSS Layer Method – Application to Microenergy Systems -- Life-Cycle Perspectives of Product/Service-Systems: In Design Theory -- Life-Cycle Perspectives of Product/Service-Systems: Practical Design Experiences -- Systematic Generation of PSS Concepts Using a Service CAD Tool -- Value Creation in PSS Design Through Product and Packaging Innovation Processes -- Customer Dimension -- Service Engineering – Methods and Tools for Effective PSS Development -- Addressing Uncertainty of PSS for Value-Chain Oriented Service Development -- Value Visualization Strategies for PSS Development -- Provider Dimension -- Using Company–Academia Networks for Improving Product/Service Systems at Large Companies -- Service-Oriented Strategies for Manufacturing Firms -- People, Product and Process Perspectives on Product/Service-System Development -- Managerial Recommendations for Service Innovations in Different Product-Service Systems.