SpringerLink (Online service), Satzger, G., Patrício, L., Zaki, M., Kühl, N., & Hottum, P. (2018). Exploring Service Science: 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings (1st ed. 2018.). Springer International Publishing : Imprint: Springer. https://doi.org/10.1007/978-3-030-00713-3
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Gerhard Satzger, Lia Patrício, Mohamed Zaki, Niklas Kühl, και Peter Hottum. Exploring Service Science: 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings. 1st ed. 2018. Cham: Springer International Publishing : Imprint: Springer, 2018. https://doi.org/10.1007/978-3-030-00713-3.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Exploring Service Science: 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings. 1st ed. 2018. Springer International Publishing : Imprint: Springer, 2018. https://doi.org/10.1007/978-3-030-00713-3.
