SpringerLink (Online service), Pfannstiel, M. A., & Rasche, C. (2019). Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice (1st ed. 2019.). Springer International Publishing : Imprint: Springer. https://doi.org/10.1007/978-3-030-00749-2
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Mario A. Pfannstiel, και Christoph Rasche. Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice. 1st ed. 2019. Cham: Springer International Publishing : Imprint: Springer, 2019. https://doi.org/10.1007/978-3-030-00749-2.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice. 1st ed. 2019. Springer International Publishing : Imprint: Springer, 2019. https://doi.org/10.1007/978-3-030-00749-2.
