Designing Performance Measurement Systems Theory and Practice of Key Performance Indicators /

Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effec...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριοι συγγραφείς: Franceschini, Fiorenzo (Συγγραφέας, http://id.loc.gov/vocabulary/relators/aut), Galetto, Maurizio (http://id.loc.gov/vocabulary/relators/aut), Maisano, Domenico (http://id.loc.gov/vocabulary/relators/aut)
Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Cham : Springer International Publishing : Imprint: Springer, 2019.
Έκδοση:1st ed. 2019.
Σειρά:Management for Professionals,
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
Πίνακας περιεχομένων:
  • Quality Management and Process Indicators
  • Use and Abuse of Indicators
  • From Measurement Theory to Indicator Theory
  • Properties of Indicators
  • Designing a Performance Measurement System. .