Inspectors and Enforcement at the Front Line of Government

This book explores the social dynamics of the interaction between inspectors and their inspectees in the public sector. Government inspectors have a crucial role in enforcing rules and standards. The role of inspectors has changed. Their task is no longer to merely inspect and enforce, but also to e...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
Άλλοι συγγραφείς: Van de Walle, Steven (Επιμελητής έκδοσης, http://id.loc.gov/vocabulary/relators/edt), Raaphorst, Nadine (Επιμελητής έκδοσης, http://id.loc.gov/vocabulary/relators/edt)
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2019.
Έκδοση:1st ed. 2019.
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
Πίνακας περιεχομένων:
  • Introduction: The social dynamics of daily inspection work
  • Studying uncertainty in decision making by street-level inspectors
  • Inspectors as information-seekers
  • Are you a true offender? Bus ticket inspection as deviance enactment
  • Strict enforcement or responsive regulation? How inspector-inspectee interaction and inspectors´ role identity shape decision making
  • Dynamics of inspectors' enforcement styles
  • Power dynamics and power asymmetries in the interaction between street-level inspectors and inspectees
  • Stimulating collaboration and cooperation in tax inspection
  • Welfare fraud inspectors between standardization and discretion
  • Collective discretionary room: How inspectors decide with providers and citizens
  • A micro-level perspective on joint inspections: how teamwork shapes decision making
  • The decision made. On the inspection encounter.