Inspectors and Enforcement at the Front Line of Government

• Corporate Author: SpringerLink (Online service)
• Other Authors: Van de Walle, Steven (Editor, http://id.loc.gov/vocabulary/relators/edt), Raaphorst, Nadine (Editor, http://id.loc.gov/vocabulary/relators/edt)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2019.
• Edition: 1st ed. 2019.
• Subjects: Public policy.; Political science.; Comparative politics.; Political theory.; Municipal government.; Political sociology.; Public Policy.; Governance and Government.; Comparative Politics.; Political Theory.; Urban Politics.; Political Sociology.

This book explores the social dynamics of the interaction between inspectors and their inspectees in the public sector. Government inspectors have a crucial role in enforcing rules and standards. The role of inspectors has changed. Their task is no longer to merely inspect and enforce, but also to e...

Table of Contents:

• Introduction: The social dynamics of daily inspection work
• Studying uncertainty in decision making by street-level inspectors
• Inspectors as information-seekers
• Are you a true offender? Bus ticket inspection as deviance enactment
• Strict enforcement or responsive regulation? How inspector-inspectee interaction and inspectors´ role identity shape decision making
• Dynamics of inspectors' enforcement styles
• Power dynamics and power asymmetries in the interaction between street-level inspectors and inspectees
• Stimulating collaboration and cooperation in tax inspection
• Welfare fraud inspectors between standardization and discretion
• Collective discretionary room: How inspectors decide with providers and citizens
• A micro-level perspective on joint inspections: how teamwork shapes decision making
• The decision made. On the inspection encounter.