eDemocracy & eGovernment Stages of a Democratic Knowledge Society /

• Main Authors: Meier, Andreas (Author, http://id.loc.gov/vocabulary/relators/aut), Terán, Luis (http://id.loc.gov/vocabulary/relators/aut)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2019.
• Edition: 2nd ed. 2019.
• Series: Progress in IS,
• Subjects: Information technology.; Business-Data processing.; Political science.; Application software.; Public administration.; Service industries.; Democracy.; IT in Business.; Governance and Government.; Computer Appl. in Administrative Data Processing.; Public Administration.; Services.

This textbook reviews and systematically presents the use of the Internet in public administration and politics. Further, it employs a process-oriented layer model to define the opportunities for exchange and participation for all stakeholder groups, covering the following topics: eAssistance, eProc...