The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

• Corporate Author: SpringerLink (Online service)
• Other Authors: Guy, Mary E. (Editor, http://id.loc.gov/vocabulary/relators/edt), Mastracci, Sharon H. (Editor, http://id.loc.gov/vocabulary/relators/edt), Yang, Seung-Bum (Editor, http://id.loc.gov/vocabulary/relators/edt)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2019.
• Edition: 1st ed. 2019.
• Subjects: Public administration.; Public policy.; Political science.; Comparative politics.; Public Administration.; Public Policy.; Governance and Government.; Comparative Politics.

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and its disavowal of the emotive component to public service delivery. Providing a comprehensive and comparative overview of the current research in this previously u...