Παραπομπή σε μορφή APA (7η εκδ.)

Faed, A. (2013). An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry. Springer International Publishing : Imprint: Springer.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Faed, Alireza. An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry. Heidelberg: Springer International Publishing : Imprint: Springer, 2013.

Παραπομπή σε μορφή MLA (8th εκδ.)

Faed, Alireza. An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry. Springer International Publishing : Imprint: Springer, 2013.