Process-Oriented Dynamic Capabilities Framework Development, Empirical Applications and Methodological Support /

• Main Author: Plattfaut, Ralf (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2014.
• Series: SpringerBriefs in Information Systems,
• Subjects: Business.; Information technology.; Business > Data processing.; Management information systems.; Computer science.; Business and Management.; IT in Business.; Management of Computing and Information Systems.

This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these fin...

Table of Contents:

• Exposition
• Research Background
• Research Approach
• Results
• Discussion
• Conclusion.