After–sales Service of Engineering Industrial Assets A Reference Framework for Warranty Management /

• Κύριοι συγγραφείς: González-Prida Díaz, Vicente (Συγγραφέας), Crespo Márquez, Adolfo (Συγγραφέας)
• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Cham : Springer International Publishing : Imprint: Springer, 2014.
• Θέματα: Engineering.; Management.; Industrial management.; Engineering economics.; Engineering economy.; Quality control.; Reliability.; Industrial safety.; Quality Control, Reliability, Safety and Risk.; Engineering Economics, Organization, Logistics, Marketing.; Innovation/Technology Management.

This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and supp...

Πίνακας περιεχομένων:

• 1. Introduction
• 2. Current Issues in Warranty Management
• 3. A Reference Framework for Warranty Management
• 4. Development of the Framework Stages
• 5. Extensions to the Framework
• 6. Results and Conclusions.