Business Process Maturity A Comparative Study on a Sample of Business Process Maturity Models /

Organisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules, etc., business process maturity models (BP...

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Bibliographic Details
Main Author: Van Looy, Amy (Author)
Corporate Author: SpringerLink (Online service)
Format: Electronic eBook
Language:English
Published: Cham : Springer International Publishing : Imprint: Springer, 2014.
Series:SpringerBriefs in Business Process Management,
Subjects:
Online Access:Full Text via HEAL-Link
Table of Contents:
  • 1. Introduction
  • 2. Research
  • 3.Conclusions.