Exploring Services Science 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014. Proceedings /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Snene, Mehdi (Editor), Leonard, Michel (Editor)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2014.
• Series: Lecture Notes in Business Information Processing, 169
• Subjects: Business.; Information technology.; Business > Data processing.; Software engineering.; Application software.; Business and Management.; IT in Business.; Information Systems Applications (incl. Internet).; Software Engineering.; Computer Appl. in Administrative Data Processing.

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedin...