Παραπομπή σε μορφή APA (7η εκδ.)

Sain, S., & Wilde, S. (2014). Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus. Springer International Publishing : Imprint: Springer.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Sain, Soumit, και Silvio Wilde. Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus. Cham: Springer International Publishing : Imprint: Springer, 2014.

Παραπομπή σε μορφή MLA (8th εκδ.)

Sain, Soumit, και Silvio Wilde. Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus. Springer International Publishing : Imprint: Springer, 2014.