Παραπομπή σε μορφή APA (7η εκδ.)

SpringerLink (Online service), Bessant, J., Lehmann, C., & Moeslein, K. M. (2014). Driving Service Productivity: Value-Creation Through Innovation. Springer International Publishing : Imprint: Springer.

Παραπομπή σε μορφή Chicago (17η εκδ.)

SpringerLink (Online service), John Bessant, Claudia Lehmann, και Kathrin M. Moeslein. Driving Service Productivity: Value-Creation Through Innovation. Cham: Springer International Publishing : Imprint: Springer, 2014.

Παραπομπή σε μορφή MLA (8th εκδ.)

SpringerLink (Online service), et al. Driving Service Productivity: Value-Creation Through Innovation. Springer International Publishing : Imprint: Springer, 2014.