SpringerLink (Online service), Bessant, J., Lehmann, C., & Moeslein, K. M. (2014). Driving Service Productivity: Value-Creation Through Innovation. Springer International Publishing : Imprint: Springer.
Chicago Style (17th ed.) CitationSpringerLink (Online service), John Bessant, Claudia Lehmann, and Kathrin M. Moeslein. Driving Service Productivity: Value-Creation Through Innovation. Cham: Springer International Publishing : Imprint: Springer, 2014.
MLA (8th ed.) CitationSpringerLink (Online service), et al. Driving Service Productivity: Value-Creation Through Innovation. Springer International Publishing : Imprint: Springer, 2014.
Warning: These citations may not always be 100% accurate.