Driving Service Productivity Value-Creation Through Innovation /

• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Άλλοι συγγραφείς: Bessant, John (Επιμελητής έκδοσης), Lehmann, Claudia (Επιμελητής έκδοσης), Moeslein, Kathrin M. (Επιμελητής έκδοσης)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Cham : Springer International Publishing : Imprint: Springer, 2014.
• Σειρά: Management for Professionals,
• Θέματα: Business.; Management.; Industrial management.; Information technology.; Business > Data processing.; Service industries.; Business and Management.; Services.; IT in Business.; Innovation/Technology Management.

In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be “productive”, but it is far less clear what this exactly means. In this book, we invite you on a journey t...