Quantitative Models for Performance Evaluation and Benchmarking Data Envelopment Analysis with Spreadsheets /

• Main Author: Zhu, Joe (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2014.
• Edition: 3.
• Series: International Series in Operations Research & Management Science, 213
• Subjects: Business.; Operations research.; Decision making.; Management science.; Industrial engineering.; Production engineering.; Business and Management.; Operation Research/Decision Theory.; Operations Research, Management Science.; Industrial and Production Engineering.

Based upon the author’s years of research and teaching experiences, this 3rd Edition introduces Data Envelopment Analysis (DEA) as a data analysis tool for multiple-measure performance evaluation and benchmarking. The focus of performance evaluation and benchmarking is shifted from characterizing pe...