Service Research and Innovation Third Australian Symposium, ASSRI 2013, Sydney, NSW, Australia, November 27-29, 2013, Revised Selected Papers /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Davis, Joseph G. (Editor), Demirkan, Haluk (Editor), Motahari-Nezhad, Hamid R. (Editor)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2014.
• Series: Lecture Notes in Business Information Processing, 177
• Subjects: Business.; Information technology.; Business > Data processing.; Application software.; Management information systems.; Computer science.; Business and Management.; IT in Business.; Information Systems Applications (incl. Internet).; Computer Appl. in Administrative Data Processing.; Management of Computing and Information Systems.
• Physical Description: XI, 117 p. 29 illus. online resource.
• ISBN: 9783319079509
• ISSN: 1865-1348 ;

This book constitutes the thoroughly refereed proceedings of the Third Australian Symposium on Service Research and Innovation, ASSRI 2013, held in Sydney, NSW, Australia, in November 2013. Overall, eight research papers were carefully reviewed and selected from 18 submissions. They are multidisciplinary in scope and cover strategic, organizational, and technological dimensions, ranging from purely conceptual to concrete implementations and testing of service-related technological platforms. Taken together, these papers provide a snapshot of the critical concerns and developments in service-related research and cover some of the key areas of research focus.