Service Research and Innovation Third Australian Symposium, ASSRI 2013, Sydney, NSW, Australia, November 27-29, 2013, Revised Selected Papers /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Davis, Joseph G. (Editor), Demirkan, Haluk (Editor), Motahari-Nezhad, Hamid R. (Editor)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2014.
• Series: Lecture Notes in Business Information Processing, 177
• Subjects: Business.; Information technology.; Business > Data processing.; Application software.; Management information systems.; Computer science.; Business and Management.; IT in Business.; Information Systems Applications (incl. Internet).; Computer Appl. in Administrative Data Processing.; Management of Computing and Information Systems.

This book constitutes the thoroughly refereed proceedings of the Third Australian Symposium on Service Research and Innovation, ASSRI 2013, held in Sydney, NSW, Australia, in November 2013. Overall, eight research papers were carefully reviewed and selected from 18 submissions. They are multidiscipl...

Table of Contents:

• An RDR-Based Approach for Event Data Analysis
• Effective Governance During SOA Lifecycle - Theory and Practice
• Understanding a Transformation Process from Product-Centric to Customer-Centric Services in a Financial Institution - A Work System Perspective
• An Integrative Design Framework for New Service Development
• Smart CloudBench - Test Drive the Cloud Before You Buy
• A Six Cell Services Comparison Model for Healthcare
• Decisions, Models and Opportunities in Cloud Computing Economics: A Review of Research on Pricing and Markets
• Normative Requirements for Business Process Compliance.