Practical Manual of Quality Function Deployment

• Main Author: Maritan, Davide (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2015.
• Subjects: Business.; Market research.; Organization.; Planning.; Management.; Industrial management.; Production management.; Quality control.; Reliability.; Industrial safety.; Business and Management.; Operations Management.; Quality Control, Reliability, Safety and Risk.; Innovation/Technology Management.; Market Research/Competitive Intelligence.

This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer...

Table of Contents:

• 1 Quality Function Deployment (QFD): Definitions, History and Models
• 2 Strategic Matrices and Customer Analysis
• 3 QFD from Product Characteristics to Pre-production
• 4 Fuzzy QFD
• 5 QFD Case Histories.