Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings /

• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Άλλοι συγγραφείς: Nóvoa, Henriqueta (Επιμελητής έκδοσης), Drăgoicea, Monica (Επιμελητής έκδοσης)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Cham : Springer International Publishing : Imprint: Springer, 2015.
• Σειρά: Lecture Notes in Business Information Processing, 201
• Θέματα: Business.; Information technology.; Business > Data processing.; Service industries.; Software engineering.; Application software.; Business and Management.; Services.; Information Systems Applications (incl. Internet).; IT in Business.; Software Engineering.; Computer Appl. in Administrative Data Processing.
• Φυσική περιγραφή: XII, 352 p. 79 illus. online resource.
• ISBN: 9783319149806
• ISSN: 1865-1348 ;

This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.