Exploring Services Science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Nóvoa, Henriqueta (Editor), Drăgoicea, Monica (Editor)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2015.
• Series: Lecture Notes in Business Information Processing, 201
• Subjects: Business.; Information technology.; Business > Data processing.; Service industries.; Software engineering.; Application software.; Business and Management.; Services.; Information Systems Applications (incl. Internet).; IT in Business.; Software Engineering.; Computer Appl. in Administrative Data Processing.

This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal...