Long Term Warranty and After Sales Service Concept, Policies and Cost Models /

• Main Authors: Rahman, Anisur (Author), Chattopadhyay, Gopinath (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2015.
• Series: SpringerBriefs in Applied Sciences and Technology,
• Subjects: Engineering.; Organization.; Planning.; Engineering economics.; Engineering economy.; Quality control.; Reliability.; Industrial safety.; Engineering Economics, Organization, Logistics, Marketing.; Quality Control, Reliability, Safety and Risk.

This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as thes...

Table of Contents:

• Introduction to Long-Term Warranty and After-Sales Service
• Lifetime Warranties : Policies and Cost Models
• Used Second-hand Product Warranty
• Extended Warranty
• Maintenance Contract
• Outsourcing Rail Maintenance through Maintenance Contracts - A Case Study.