Transforming the Patient Experience A New Paradigm for Hospital and Physician Leadership /
This book provides an organizational model of the common ground needed to improve patient care and adapt to today’s healthcare environment. The relationship between a hospital CEO and a general surgeon and how they aligned, motivated and partnered with physicians to change the culture of a hospital...
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| Format: | Electronic eBook |
| Language: | English |
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Cham :
Springer International Publishing : Imprint: Springer,
2016.
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| Edition: | 1st ed. 2016. |
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| Online Access: | Full Text via HEAL-Link |
Table of Contents:
- Change is Inevitable
- The Power of Common Ground
- Relentless Pursuit of Zero Harm
- The Patient Experience
- Physician Champions
- Hospital Champions
- Lean Six Sigma.