Managing Reputation in The Banking Industry Theory and Practice /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Dell’Atti, Stefano (Editor), Trotta, Annarita (Editor)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2016.
• Subjects: Finance.; Accounting.; Bookkeeping.; Business ethics.; Economic sociology.; Finance, general.; Organizational Studies, Economic Sociology.; Business Ethics.; Accounting/Auditing.

The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify...

Table of Contents:

• Frontmatter. - Part I: Theoretical Foundations.
• Chapter 1: Reputation, Reputational Risk And Reputational Crisis In The Banking Industry: State Of The Art And Concepts For Improvements. - Chapter 2: Reputation, Reputational Crisis And Corporate Social Responsibility Of Banks: Measurement And Relationships
• Part II: Learning From Case Studies
• Chapter 3: The Libor Case And Focus On Barclays
• Chapter 4: The Case Study Of Goldman Sachs
• Chapter 5: The Case Study Of Lehman Brothers
• Chapter 6: Unicredit And Reputation: A Journey Integrating Stakeholders’ Perceptions Into Business Planning And Strategies
• Chapter 7: Intesa Sanpaolo: A Case Study On Reputation Management And Its Relationship To Corporate Social Reputation
• Part III: From Experience To Knowledge
• Chapter 8: Managing Reputation: Reflections And Operational Suggestions.