Designing and Managing Industrial Product-Service Systems

• Main Authors: Helo, Petri (Author), Gunasekaran, Angappa (Author), Rymaszewska, Anna (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2017.
• Series: SpringerBriefs in Operations Management,
• Subjects: Business.; Business logistics.; Operations research.; Management science.; Engineering economics.; Engineering economy.; Business and Management.; Supply Chain Management.; Engineering Economics, Organization, Logistics, Marketing.; Operations Research, Management Science.

This book is dedicated to the issues and complexities of industrial services supply chain management. It analyzes how the transition from products to services can be managed, and how supply chains can be adjusted to reflect this new status quo. The book begins with chapters examining product-service...

Table of Contents:

• Introduction
• Servitization – Service Infusion in Manufacturing
• Integrated product-service systems
• Industrial Services as Marketing and Operations Strategy
• Improving marketing and operation strategy through services
• Service delivery
• Managing service delivery
• Role of technology in servitization
• Pricing decisions- from ownership to subscription
• Value chain effects
• Conclusions.