Tench, R., Verčič, D., Zerfass, A., Moreno, Á., & Verhoeven, P. (2017). Communication Excellence: How to Develop, Manage and Lead Exceptional Communications. Springer International Publishing : Imprint: Palgrave Macmillan.
Παραπομπή σε μορφή Chicago (17η εκδ.)Tench, Ralph, Dejan Verčič, Ansgar Zerfass, Ángeles Moreno, και Piet Verhoeven. Communication Excellence: How to Develop, Manage and Lead Exceptional Communications. Cham: Springer International Publishing : Imprint: Palgrave Macmillan, 2017.
Παραπομπή σε μορφή MLA (8th εκδ.)Tench, Ralph, et al. Communication Excellence: How to Develop, Manage and Lead Exceptional Communications. Springer International Publishing : Imprint: Palgrave Macmillan, 2017.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.