Παραπομπή σε μορφή APA (7η εκδ.)

Muñoz-Seca, B. (2017). How to Make Things Happen: A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy. Springer International Publishing : Imprint: Palgrave Macmillan.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Muñoz-Seca, Beatriz. How to Make Things Happen: A Blueprint for Applying Knowledge, Solving Problems and Designing Systems That Deliver Your Service Strategy. Cham: Springer International Publishing : Imprint: Palgrave Macmillan, 2017.

Παραπομπή σε μορφή MLA (8th εκδ.)

Muñoz-Seca, Beatriz. How to Make Things Happen: A Blueprint for Applying Knowledge, Solving Problems and Designing Systems That Deliver Your Service Strategy. Springer International Publishing : Imprint: Palgrave Macmillan, 2017.