User Centric E-Government Challenges and Opportunities /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Saeed, Saqib (Editor, http://id.loc.gov/vocabulary/relators/edt), Ramayah, T. (Editor, http://id.loc.gov/vocabulary/relators/edt), Mahmood, Zaigham (Editor, http://id.loc.gov/vocabulary/relators/edt)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2018.
• Edition: 1st ed. 2018.
• Series: Integrated Series in Information Systems,
• Subjects: Management information systems.; Political communication.; Business Information Systems.; Political Communication.

This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on re...

Table of Contents:

• Chapter 1. The Challenges in Implementing E-Democracy in the United States
• Chapter 2. Exploring the Emergence of Open Spatial Data Infrastructures: Analysis of Recent Developments and Trends in Europe
• Chapter 3. Improving Domestic Revenue Mobilisation in African Countries Using ICT: A Literature Review Analysis
• Chapter 4. A Method to Evaluate E-Government Service Quality Attributes
• Chapter 5. Trust in the System: The Mediating Effect of Perceived Usefulness of the E-Filing System
• Chapter 6. Administrative Efficiency and Effectiveness with the Application of E-Government
• Chapter 7. Agile Collaborative Architecture for the Development of E-Government Services in Romania
• User Centric Services under the Web 2.0 Era
• Chapter 9. Towards User Centric E-Government
• Chapter 10. Enacting Digital Government Services for Noncitizens
• Chapter 11. The 'Engage' System: Using Real-Time Digital Technologies to Support Citizen-Centered Design in Government
• Chapter 12. Play It to Plan It? The Impact of Game Elements on Usage of a Urban Planning App
• Chapter 13. Usability Evaluation of the Mobile Application of Centralized Hospital Appointment System (CHAS).